Effective Date: 13/01/2025
Privacy Statement
We understand that you value how your personal information is used and shared, and we appreciate your trust in Dunlop Office Furniture Ltd. to handle it responsibly and transparently. This Privacy Policy outlines how Dunlop Office Furniture Ltd. and its affiliates collect, use, and protect your personal information through our website, showroom services, e-commerce platform, and any other interactions with our business (collectively referred to as “Dunlop Services”).
Our goal is to provide you with exceptional service while safeguarding your privacy every step of the way. By using Dunlop Services, you agree to the practices described in this Privacy Policy.
Information We Collect
To provide you with a seamless experience, we collect the following types of information:
- Personal Information: Name, email address, phone number, and mailing address for consultations, order fulfillment, and communications.
- Transaction Details: Information related to your purchases, such as product details, payment methods, and delivery instructions.
- Website Data: Cookies, IP addresses, and browsing activity to improve website functionality and enhance your experience.
We only collect information necessary for our business operations and to serve you better.
How We Use Your Information
We use your information to deliver, improve, and personalize Dunlop Services. Specifically, we use it to:
- Fulfill Orders: Process payments, coordinate deliveries, and provide support for your purchases.
- Enhance Your Experience: Offer personalized recommendations and tailored services based on your preferences.
- Communicate With You: Send updates, promotional offers, and information relevant to your purchases (with your consent).
- Analyze and Improve: Evaluate website usage and customer feedback to improve our services and marketing efforts.
Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share data in the following cases:
- Service Providers: With trusted third parties who assist with order processing, delivery, and marketing campaigns.
- Legal Obligations: When required to comply with laws or protect our legal rights.
- Business Operations: If required during business transactions such as mergers or acquisitions, ensuring your data is protected.
We work exclusively with partners who uphold the same privacy and data protection standards.
Your Rights
We believe in giving you control over your personal information. You have the right to:
- Access Your Data: Request a copy of the information we hold about you.
- Correct or Update Information: Ensure your details are accurate.
- Opt-Out of Marketing: Unsubscribe from promotional emails or other communications.
- Request Data Deletion: Ask us to delete your data, where legally permissible.
To exercise your rights, contact us at the details provided below.
Data Security
Your privacy is important to us. We use secure technologies and practices to protect your information from unauthorized access, loss, or misuse. While no system is entirely secure, we continually update our practices to ensure maximum protection.
Cookies and Tracking Technologies
Dunlop’s website uses cookies and similar tools to enhance your browsing experience and provide personalized services. These include:
- Essential Cookies: Necessary for website functionality.
- Performance Cookies: Help us analyze usage patterns to improve our site.
- Marketing Cookies: Tailor ads and promotional content to your interests.
You can manage your cookie preferences in your browser settings. Please note that disabling cookies may affect the functionality of some features.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on our website, and we encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Address: 200 Dunlop Street West, Barrie, ON L4N 1B3
- Phone: (705) 733-8285
- Email: [email protected]